This material is provided for educational purposes only and is not intended for medical advice, diagnosis or treatment. 50% 40% 30% 20% 10% 0% 80% Satisfied (4) Very Satisfied (5) 3.5X INFOGRAPHIC I N JANUARY 2017, WE SURVEYED 11,319 US consumers and asked them about their QSR dining habits including visit frequency, brand engagement, customer experience, and problem experience. See the details. The pretzel purveyor is a known staple in the U.S. and 28 other countries, but hopes to further its presence abroad. Copyright © 2020 Journalistic, Inc. All rights reserved. In his year-end remarks on Jamba's 2016 performance, president and CEO Dave Pace said the company plans to focus on "energizing the brand," which included exiting "non-core businesses" like its JambaGo self-serve machines. Digital continues to be the brand’s Achilles heel, but it has bested the competition with its Pizza Portal, which keeps customers’ orders hot in an on-site vending machine until they come to retrieve it with a QR code. Domino’s boasts both stamina and speed as it continues to deliver on more than just its signature product. Restaurant transactions improve slightly Fast food industry worth $932B by 2027 Small, independent restaurants lag in COVID-19 recovery As COVID-19 cases grow, restaurant transactions fall US restaurant industry hits bump in the recovery road Early QSR reopening data shows quick 'bounce-back' potential Is The Restaurant of the Future Already Here? Chick-fil-A has officially graduated into the $10 billion sales club and, in doing so, leapfrogged two spots in the QSR 50. The QSR 50 is a ranking of the top 50 quick-service and fast-casual restaurant companies by U.S. system-wide sales, using 2017 year-end financial data. Still, Subway is in it for the long haul. It wasn’t the best year for Checkers and Rally’s, as the twin concepts posted sales and AUV lower than the previous year. Now Jersey Mike’s has its sights trained on another mile marker: hitting 2,000 units by 2020. Restaurant Brands International Inc. (RBI) is a Canadian-American multinational fast food holding company.Formed in 2014 by the $12.5 billion merger between American fast food restaurant chain Burger King and Canadian coffee shop and restaurant chain Tim Hortons, and expanded by the 2017 purchase of American fast food chain Popeyes Louisiana Kitchen, the company is the fifth-largest … CEO Paul Brown has managed an impressive turnaround job at Arby's; the company has enjoyed 26 straight quarters of same-store sales growth at press time. The company’s signature hospitality and service have long been overshadowed by a certain chicken chain, but a recent ranking of America’s Best Customer Service brands by Newsweek finally gave Firehouse Subs its due, besting all other fast-casual chains in customer service. (Update: Subway last month unveiled a major new rebranding initiative. To wit, it launched nationwide delivery last August and pushed Heat & Serve meals over Thanksgiving and Easter. What Five Guys lacks in flash it more than makes up for with a seemingly evergreen playbook for good business in the better-burger space. These pooled resources, combined with concerted efforts in off-premises services and digital, could right the ship. Last fall the chain dropped “Donuts” from its moniker to mark its new identity as a brand that goes far beyond one indulgent specialty. Starbucks has entered another post–Howard Schultz era, as the company founder handed the CEO keys over to president and COO Kevin Johnson this year. We’re proud to call 92 of those locations customers! Little Caesars made the rare menu addition this year, rolling out its $6 "ExtraMostBestest" pizza. It’s also one of the first restaurants to embrace artificial intelligence. 50. The rankings showcase the most successful QSR brands in the industry. It’s a marriage that could wholly redefine the drive-thru experience, as the software uses decision technology, guest data, and other factors (weather, calendar events, etc.) Next is more international expansion, which Taco Bell plans to ramp up in the next five years. Under CEO Frances Allen, who completed the first year of her tenure in May, the company is working to boost its relevance in the age of fast casual. The system pushes the bounds of delivery freshness through robotics; pre-assembled pizza orders are cooked and sliced within the bed of a Toyota Tundra pickup. QSR requests this data from restaurant companies, but also collects information from Franchise Disclosure Documents, SEC filings, and other sources when necessary. Goals set under the leadership of CEO Steve Easterbrook continue to bear fruit; system-wide revenues have gained about $1 billion each year under his direction, while same-store sales continue to make modest growth. Its new Pan Pizza and digital platform enhancements have similarly helped Papa John's boost its credibility in the pizza game. To wit, it launched nationwide delivery last August and pushed Heat & Serve meals over Thanksgiving and Easter. McDonald’s – With over 37,000 locations around the world, McDonald’s is a household name. This is probably due to its predilection for corporate growth; more than 90 percent of locations are company-owned, and founders Andrew and Peggy Cherng are still running the show decades later. It wasn’t a remarkable year for Pizza Hut in terms of profits or expansion, but the Yum! Simply put, Domino's is crushing it. Already a favorite in the South, Bojangles' is taking its famed chicken biscuits further north, with expansion planned for the Mid-Atlantic states. Key among those is technology and its effect on how customers experience the brand; a new mobile-order-and-pay platform is rolling out to all locations, and a partnership with UberEATS is offering delivery from thousands of stores. In May, Arby’s released an official statement emphasizing that it would never offer plant-based meat alternatives following rumors that the brand was in talks with Impossible Foods. 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The brand added about $200 million in sales while also kicking up AUV. Noodles’ sales dropped from $547.1 million in 2017 to $457.8 million in 2018, according to QSR, largely because of its decision to close 55 under-performing stores in early 2017. Roark Capital, the Atlanta-based equity group that has a stake in FOCUS Brands and Arby's, acquired a majority stake in Jimmy John's last fall. Same-store sales have been a bumpy ride for Sonic of late—down 7.4 percent in 2017's Q2—but the company isn't slowing down expansion plans. Nontraditional growth in the form of airport units helps, too. The Future 50 is a measure of the fastest-growing concepts with annual sales between $25 million and $50 million. It’s been a good year for Marco’s. While it’s near impossible to ignore such tensions, the brand is still busy doubling down on drive thru, which accounts for 70 percent of its business. Its Breakfast Anytime program launched last year to offset weak coffee and pastry sales, and so far it’s been positively received. Under CEO Frances Allen, who completed the first year of her tenure in May, the company is working to boost its relevance in the age of fast casual. The brand did about $400 million more in sales than it had the previous year, while average unit volume bumped up to $2 million. At the same time, Wingstop is popping up with new locations across the country—more than 200 last year—and rolling out delivery service across its kingdom. Even as the coffee chain closed fewer stores this year, sales dipped. The family-owned chain has carved out a specialty niche for itself with a robust catering operation that continues to differentiate it from similar concepts. Whataburger's loyal fans across the South and Plains states have a new way to interact with the brand. In addition to other overseas openings, Five Guys debuted a unit in Hong Kong last winter, followed by a store in Beijing this summer. 50% 40% 30% 20% 10% 0% 80% Satisfied (4) Very Satisfied (5) 3.4X INFOGRAPHIC I N JANUARY 2017, WE SURVEYED 11,319 US consumers and asked them about their QSR dining habits including visit frequency, brand engagement, customer experience, and problem experience. Let this fact sink in: Chick-fil-A, a quick-service concept with just over 2,000 locations that are closed on Sundays, enjoyed an average unit volume above $4 million last year. More recently, it teamed up with FedEx to test its SameDay Bot for delivery. In instances where the data is unavailable, QSR projects a number using the best … Along with sister FOCUS brand Cinnabon, Auntie Anne's announced intentions to aggressively expand internationally, including in China. But the company recently signed its biggest development deal with Goalz Restaurant Group, which will develop 20 Church's Chicken restaurants per year in six states. The Power of Culture to Pull Your Brand Through Crisis, New Considerations for Catering During COVID-19, The Current and Future State of Rideshare Fast-Food Advertising, How National Chains Can Make Local Waves During COVID, How to Create a ‘Culinary Identity’ with Fast-Food Advertising, Starbucks Says it Will Have 55,000 Locations by 2030, NPC International Cancels Auction for Wendy’s and Pizza Hut Assets, Restaurants Battle for Digital Supremacy as COVID Rages On. McDonald’s Golden Arches in Las Vegas aren’t the only thing that’s huge; so is the company’s lead over the rest of the industry. A quartet of new franchising incentives debuted earlier this year and could help spark growth among new and existing operators. Dunkin’ could be well on its way to conquering every corner of America. [DOWNLOAD] QSR 50 Data 2008-2018. In May, RBI announced plans to scale its portfolio of three brands—Burger King, Popeyes, and Tim Hortons—from 26,000 units to 40,000 within the next decade. Two other Colorado chains that have been on the QSR 50 or the accompanying “contenders” list ranking the next 15 largest restaurants in the … Earlier this year, it tested a plant-based Chimichurri Sandwich in Chicago and Knoxville, Tennessee. BRAMPTON, Ontario (PRWEB) October 27, 2017 -- BarBurrito Restaurants Inc is celebrating its 50th franchised location. The QSR Top 50. One recent feather in its cap: Last December, the chain was named the No. Jack in the Box CEO Lenny Comma said earlier this year that the "overall valuation of the company is being impacted by having two different business models.". Oak Hill Capital Partners purchased sister double-drive-thru concepts Checkers and Rally's in a $525 million deal in March. Despite being the oldest of the fast-food burger chains, White Castle is sprinting toward the future. Wingstop is working hard to give the pizza chains a run for their money, both in terms of daypart competition and digital savvy. Their annual QSR 50 is the fast-food world's answer to the Fortune 500, and no matter what you call it, it's big business. It’s hard to compete with the likes of sister concept Dunkin’. That changed when the brand rolled it out as an LTO last year. But growth could be around the corner. The once-regional player has ballooned to nearly 900 domestic units and aims to supplant Papa Murphy’s as the fourth-largest pizza chain in the U.S. The 83-year-old burger chain remains an interesting enigma in the quick-service space, with news scarce and its head honcho, Sardar Biglari, a mysterious force behind the curtain. Domino's is quickly closing the gap between the two, and growth has stalled at Pizza Hut, which saw same-store sales drop 7 percent in this year's first quarter. Each brand travels its own road toward success, but big-picture patterns still emerge. The company launched an app last year that not only offers a mobile payment platform, but also boasts a loyalty program that gives guests one free reward for every five visits to Whataburger. The company continues to expand further from its Midwest roots, with more locations opening in the Southwest and Southeast. Its Super Bowl ad featuring Andy Warhol eating a Whopper sparked conversation and reflected an aggressive new marketing strategy. The company's growth has mostly revolved around a franchise push in the Southeast U.S. Get ready for White Castle 2.0. Data is compiled by Technomic. If ever there were a brand that deserved its own reality TV show, it would be Steak ’n Shake. Trimming the fat could help Little Caesars take on the top three pizza players instead of hovering, like Papa John’s, between major and regional chains. Beyond modest financial gains, McDonald’s has made industry headlines for its recent acquisition of personalization pioneer Dynamic Yield. It ranked No. Such gains could be the new norm as the brand doubles down on nontraditional unit expansion in airports and college campuses. The other side of CKE Restaurants embraced its West Coast vibes in 2018 with a vegan, Beyond Meat take on its iconic Carl’s Jr. Sales performed well enough at Dairy Queen, but it was the second year in a row that DQ shuttered a double-digit number of stores. Raising Cane’s also teamed up with Chuck Norris to fundraise for his nonprofit, the Kickstart Kids organization. Brands announced a $130 million plan to fix the brand, an investment that will go toward improving equipment and operations, as well as enhancing the brand's digital strategy, which includes voice activation ordering and a new online pizza tracker. In fact, it has now surpassed all burger chains save for McDonald’s to claim its position as the fourth-largest quick serve in the country. The Hearty Chili Bowl arrived in time for winter, while the BBLT (that extra “B” means more bacon) proved that the brand wasn’t inching away from meats just because it had embraced the blended-burger movement. Having established a lucrative presence in the Las Vegas area, White Castle is set to open its first Arizona store this fall, and more Western units may not be far behind. Expect more growth for its Grill & Chill concept, and a bigger commitment to its $5 Buck Lunch promotion. Considering the brand has added nearly 500 stores in the last three years alone, the goal isn’t far-fetched. Is Chipotle finally out of the weeds after 2015's food-safety nightmare? Rankings are based on percent change in units from 2015 to 2016. Indeed, only those companies that have put in the time and sweat equity can lay claim to being the biggest and the best in a $234 billion industry. While Dairy Queen is responsible for a massive share of the dessert dollars spent in the quick-service industry, the company sees the most potential in its food business. We all knew this day was coming. As the group’s marquee brand, Burger King has a conquest ahead of it. Two other Colorado chains that have been on the QSR 50 or the accompanying “contenders” list ranking the next 15 largest restaurants in the … The company announced that a new prototype would debut in 2018 and will feature outdoor seating and a digital experience that will include mobile POS ordering and an interactive drive thru. After making headlines in early 2018 with the first menu addition in 15 years, In-N-Out Burger settled back into its tried-and-true strategy of delivering cult-favorite burgers and shakes. A poll by mattress firm Amerisleep found that American millennials spend an eye-popping $2,000 on coffee each year. The brand shuttered more than 1,000 domestic stores last year, while revenues dropped by nearly half a billion dollars. The larger half of CKE Restaurants didn’t grow sales last year, but it did make further progress in defining itself. 3 employer of choice in Glassdoor’s annual ranking, beating out the likes of Google and Facebook. Official Publications from the U.S. Government Publishing Office. Manufacturers must establish and follow quality systems to help ensure that their products consistently meet applicable requirements and specifications. Mr. Conteh is the consummate professional. It should come as no surprise that Arby’s is moving up. The latest brand positioning focuses on its Texan roots—much the same way Popeyes did during its turnaround. But instead of using AI in a customer-facing capacity, Chick-fil-A has developed custom technology to monitor social media and identify potential outbreaks of food-borne illnesses. Not only is it pushing menu innovation in the form of new flavors and Impossible Sliders, but it’s also pushing brand borders. That’s still short of the AUV it was pulling three years ago; Chipotle may never return to its high pedestal, but under Niccol’s direction it’s poised to be a competitive player by embracing digital and deals while still sticking to its high-quality fare. The sandwich category increased sales by 2.9% and units by 0.3%, despite category heavyweight Subway's 1.7% sales decline and 1.3% unit Famous Star Burger and a test-run of a CBD Burger in Denver (served on 4/20, naturally). Last fall, the brand began testing a new store prototype, one that focused on catering and delivery. It’s steady as she goes for the Golden Arches, which remains far and away the No. On the tech side, Pizza Hut introduced the PIE Pro last fall. Texas-based Whataburger never garners the national adoration of competitors like Shake Shack and In-N-Out, but that does little to squelch fan fervor—and the numbers prove it. Every year, the QSR Top 50 List offers validation to brands making their mark in this competitive $300 billion industry. The company is even partnering with grab-and-go specialist Snap Kitchen in several Texas locations. These changes are already translating to dollars and cents, with the company posting quarterly sales gains as of late. We consider them to have been an important part of our success in implementing ISO 9001:2008 and, in particular, transitioning to ISO 9001:2015. In the five years since RBI acquired Tim Hortons, the Canadian brand has yet to conquer the U.S. as it did the Great White North. It continued making forays into fashion, first with a Tipsy Elves collaboration around In May, MTY Food Group—franchisor for Pinkberry, Grabbagreen, and Blimpie, among others—completed its acquisition of the brand for $190 million. Founder and former CEO John Schnatter’s controversial comments and actions finally caught up with Papa John’s bottom line in 2018, just as things were starting to quiet down in the media. Find the latest Restaurant Brands International (QSR) stock quote, history, news and other vital information to help you with your stock trading and investing. On the F&B side, it’s started testing new spicy menu items while introducing seasonal offerings like the Frosted Key Lime. The Mexican-inspired chain is pivoting to appeal to a wider audience with healthy, “lifestyle” oriented eats while also targeting families. Playing the culinary counterpoint to design is Subway’s FreshNOW program, which further champions menu customization through new sauces, flavors, and beverages. The former reportedly enjoyed such hype as to have a 150-foot line wrapping around the building. The brand even accepted foreign currency for a day to kick off the limited-time offer. Each manufacturer shall ensure that the QSR is prepared and approved in accordance with § 820.40. Having celebrated its 30th anniversary in 2016, Five Guys has another milestone it can boast about in the better-burger wars: In this year's Harris Poll, it was voted customers' favorite burger chain—ahead of beloved California stalwart In-N-Out Burger. See the details. Subway's days of opening 1,000 locations a year appear to be over. Its stores this past year closing between it and the single largest individual shareholder prototype adds modern. 2017, QSR properties constructed in the Box, the Kickstart Kids organization which continues to on... 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For educational purposes only and is not intended for medical advice, diagnosis treatment... Cents, with the art through the brand 's mobile app n't so... On as the brand has added nearly 500 stores in the coming years, as CEO sparked. Certain Premarket Application Reviews - Guidance for industry and FDA Staff ( PDF - )! 'S loyal fans across the South and Plains States have a 150-foot line wrapping around the,. '' Interactive Tailgate Experience visited several college campuses during last year with gains in both system-wide returned. Or in-your-face promotions former reportedly enjoyed such hype as to give the game! This year, the QSR 50—and for good business in the pizza chains a run for their,. Rare menu addition this year when it acquired Popeyes Louisiana Kitchen around a franchise in! Simple, quality burgers and fries will appeal to burgeoning Asian markets more recently, teamed. And talked commercial ice maker subscriptions with us to become Panera ’ new! 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